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Shipping Info

We are proud to offer now worldwide shipping on all orders. 

Orders may take up to 72 business hours to process and will ship out within 3-4 business days of ordering. Please note, we do not ship on Saturdays, Sundays, or holidays.  

Our standard International Shipping (Tracked + Insured Shipping) takes on average 14-20 business days for most orders.

However, in exceptional cases we are experiencing a slight delay in order processingand deliveries may take at most 4-6 weeks (due to shipping delays amidst the COVID-19 Pandemic). 

While we cannot cancel or modify orders once they have been placed, you are more than welcome to return eligible items per our return policy once you receive your order.

Please refer to our return policy for additional information.

Lost or Stolen Packages 

Once a package is shipped from our warehouse, it is out of our hands if the package is lost or stolen. Umarer will not be held responsible for lost or stolen packages. If your tracking information states that your package was delivered and you have not received it, please check with your neighbors, around your building/home, in designated mail or package rooms or building office. If no one has seen it, wait 2 business days - in most cases, the package turns up (sometimes the carrier marks it as delivered before actually delivering). 

*If not received or nowhere to found. In most cases, we can accommodate to send a new order free of charge as a one time courtesy. Proof must be provided*. 

Delivery doesn't require a signature.

Policies and Terms

To ensure that your package is properly delivered and you receive your shipment within the time frame we advertise, please make sure your address is entered fully and correctly. Use correct abbreviations and have spaces inserted properly as we do not take responsibility for correcting this information.

If you refuse any shipments from Umarer, we do not offer refunds for refused or non-deliverable packages.

Your order is estimated to be delivered within 2 to 6 weeks business days from the date that it is shipped out (not the date that it is placed).  When your order has been shipped, you will receive an email with tracking information. 

Though we do make every effort to ensure your order is shipped out and delivered successfully within the time frame we advertise, Umarer has no control over the packages once they leave our warehouse. 

Note: In some countries, delivery can be delayed by customs. We’ll let you know.

We recommend that you keep an eye on your tracking.

If you have more than one item, its very likely you will receive them separately. Each item will have its own shipping code.